Privacy Policy

Last Updated: August 10, 2026

Alchemy Counseling (“Alchemy Counseling,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, submit information through the website, or interact with services accessible through the website.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, and other information you choose to provide when you:

  • Submit a contact or inquiry form

  • Request information about therapy or other services

  • Sign up to receive emails, newsletters, or other communications

  • Schedule an appointment or consultation

  • Access a scheduling system, client portal, or other service linked through the website

Please do not submit highly sensitive, confidential, or emergency information through a general website contact form or standard email.

Information Collected Automatically

When you visit this website, certain information may be collected automatically through cookies, analytics services, and similar technologies. This information may include:

  • IP address

  • Browser and device information

  • General geographic location

  • Pages viewed and links clicked

  • Date and time of visits

  • Referring websites or sources

  • Information about how visitors interact with the website

We may use this information to understand website traffic and usage, maintain and improve the website, identify technical problems, and evaluate the effectiveness of our content and marketing.

Cookies and Analytics

This website may use cookies and similar technologies to support website functionality, remember preferences, measure website traffic, and understand how visitors use the site.

We may also use third-party analytics or website services that collect information according to their own privacy policies. Depending on your browser and device settings, you may be able to block or delete cookies. Disabling cookies may affect certain website features.

How We Use Your Information

Information collected through this website may be used to:

  • Respond to inquiries

  • Communicate with prospective or current clients

  • Facilitate scheduling and access to services

  • Send communication you have requested or agreed to receive

  • Operate, maintain, and improve the website

  • Monitor website performance and usage

  • Protect the security and integrity of our website and services

  • Comply with applicable legal and regulatory requirements

  • Carry out other purposes disclosed to you when information is collected

We do not sell your personal information.

Email Communication

If you subscribe to a newsletter or other email communications, we may use the information you provide to send those communications. You may unsubscribe from nonessential or marketing emails at any time by using the unsubscribe option provided in the communication, when available, or by contacting us.

Please be aware that standard email is not necessarily a secure or confidential method of communication. Email should not be used to communicate urgent concerns, emergencies, or highly sensitive clinical information unless you have been specifically instructed to use a secure method.

Scheduling and Client Portal Services

Our website may provide links to or integrations with third-party scheduling systems, client portals, telehealth platforms, payment processors, or other services used in connection with our practice.

Information you submit directly through those services may be collected and processed by the applicable service provider and may also be subject to that provider’s privacy practices and terms.

Where required, Alchemy Counseling uses service providers appropriate for handling protected health information and enters into appropriate agreements with those providers.

Therapy and Protected Health Information

This Privacy Policy primarily applies to information collected through our public-facing website.

Once you become a client, information created, received, maintained, or transmitted in connection with your therapy may constitute protected health information (“PHI”) and may be subject to additional protections under the Health Insurance Portability and Accountability Act (“HIPAA”), applicable state law, and professional confidentiality requirements.

The use and disclosure of PHI in connection with clinical services is addressed separately in Alchemy Counseling’s Notice of Privacy Practices and other client consent and practice documents.

Submitting an inquiry through this website does not, by itself, establish a therapist-client relationship. A formal therapist–client relationship is only established after an intake process is completed, documentation is signed, and both parties mutually agree to enter into treatment. Initial contact, inquiries, or submissions through this website do not establish such a relationship.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Disclosure of Information

We may disclose information to third-party service providers that assist us with operating the website or providing administrative services, such as website hosting, analytics, email communications, scheduling, or technical support.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, regulatory obligations, or lawful government requests; protect our rights or property; investigate fraud or security concerns; or protect the safety of individuals.

We do not disclose information collected through this website to third parties for their independent marketing purposes unless you have authorized us to do so.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. You provide information electronically at your own risk.

Your Privacy Choices

Depending on the information involved and applicable law, you may contact us to request that we:

  • Provide information about personal information we maintain about you

  • Correct inaccurate information

  • Delete certain information

  • Step sending nonessential email communications

  • Address questions or concerns about our privacy practices

Certain information may need to be retained when required by law, professional obligations, record-retention requirements, or legitimate business purposes.

Rights relating specifically to your clinical records or protected health information may differ from the rights described in this website Privacy Policy and are addressed in our Notice of Privacy Practices.

Children's Privacy

This website is not directed toward children under the age of 13, and we do not knowingly use the website to collect personal information directly from children under 13 without appropriate authorization. If you believe a child has submitted personal information through this website without appropriate authorization, please contact us.

Visitors From the United States

Alchemy Counseling provides services within the United States. Our website and services are intended primarily for individuals located in the United States. Because privacy and confidentiality requirements may vary by state, additional protections may apply depending on where you are located and the nature of your relationship with the practice.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, legal requirements, or privacy practices.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be updated accordingly. Your continued use of the website following an update constitutes acknowledgment of the revised Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact: alchemycounselingpllc@gmail.com